Terms of Use

Terms of Use

Last Updated: September 2026

Welcome to the Sound Heart Conference website.

Sound Heart Conference is organized by Khalid Bin Al Walid Mosque, based in Toronto, Ontario, Canada. These Terms of Use govern your access to and use of the Sound Heart Conference website, including information, forms, event registrations, links, and other services made available through the website.

By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use the website.

1. About Sound Heart Conference

Sound Heart Conference is an Islamic conference organized by Khalid Bin Al Walid Mosque.

The website provides information about the conference, including speakers, schedules, programs, tickets, volunteer opportunities, vendors, sponsors, activities, and other conference-related services.

Conference details may change from time to time. We make reasonable efforts to keep the information on the website accurate and current.

2. Use of the Website

You may use this website for lawful, personal, and non-commercial purposes.

When using the website, you agree not to:

  • Use the website for unlawful, fraudulent, abusive, or harmful purposes.
  • Attempt to gain unauthorized access to the website, its systems, accounts, or data.
  • Interfere with the security, operation, or availability of the website.
  • Introduce viruses, malware, or other harmful technology.
  • Harvest or collect personal information from the website without authorization.
  • Use automated tools to scrape, copy, or extract substantial portions of the website without permission.
  • Impersonate another person or misrepresent your relationship with Sound Heart Conference or Khalid Bin Al Walid Mosque.
  • Use our name, logos, trademarks, or materials in a way that falsely suggests sponsorship, endorsement, or affiliation.

We may restrict access to the website where reasonably necessary to protect the website, our organization, our users, or others.

3. Event Registration and Tickets

All Sound Heart Conference tickets are sold and processed through Eventbrite.

This includes, where offered:

  • General Admission tickets
  • Child admission tickets
  • Kids Program tickets
  • Other conference ticket types

When you purchase or register for a ticket through Eventbrite, your transaction is also subject to Eventbrite’s applicable terms, policies, and privacy practices. Eventbrite operates as a third-party ticketing platform, while Sound Heart Conference remains responsible for its own event information and organizer policies.

You are responsible for providing accurate and complete information when purchasing or registering for tickets.

4. Refunds

Refunds are governed by the Sound Heart Conference Refund Policy published on this website and the applicable policies of Eventbrite.

Refund requests must be submitted through Eventbrite within the refund period stated in our Refund Policy.

If an event is cancelled, refunds will be handled in accordance with Eventbrite’s applicable cancellation requirements and applicable law. Eventbrite currently requires organizers to refund orders when an event is cancelled.

Please review our Refund Policy before purchasing your tickets.

5. Ticket Transfers

Ticket transfers are not permitted.

Tickets may not be transferred to another person after purchase.

If you have questions regarding the information associated with your Eventbrite order, please contact us or use the options available through your Eventbrite account.

6. Event Changes

Sound Heart Conference may make reasonable changes to the conference when necessary.

This may include changes to:

  • Speakers
  • Lecture topics
  • Session times
  • Schedule
  • Activities
  • Programs
  • Vendors
  • Bazaar participants
  • Room assignments
  • Event format
  • Other conference details

A scheduled speaker’s participation may also change due to circumstances outside our control.

Changes to speakers, schedules, sessions, activities, or other conference programming do not automatically make a ticket eligible for a refund after the applicable refund deadline, except where required by our Refund Policy, Eventbrite policies, or applicable law.

If an event is postponed or rescheduled, applicable Eventbrite policies and our published event communications will govern the available options. Eventbrite maintains separate requirements for postponed and rescheduled events.

7. Admission and Event Conduct

Attendees are expected to behave respectfully and follow reasonable instructions from conference staff, volunteers, venue personnel, and security.

We may refuse admission or require an attendee to leave where reasonably necessary because of disruptive, threatening, unsafe, unlawful, or seriously inappropriate behaviour, subject to applicable law.

Attendees must also comply with applicable venue rules and safety requirements.

8. Children and the Kids Program

Parents and guardians are responsible for supervising children attending the general conference unless the child has been properly registered and checked into an authorized Kids Program.

Any age requirements, registration requirements, hours, fees, supervision arrangements, and other conditions for the Kids Program will be stated on the applicable event registration page or conference website.

A parent, guardian, or responsible adult should complete registrations for children where required.

9. Website Forms and Applications

The website may provide forms for conference-related purposes, including volunteer registration, vendor applications, sponsorship inquiries, contact requests, email subscriptions, and other programs.

You agree that information submitted through these forms will be accurate to the best of your knowledge.

Submitting an application does not guarantee acceptance, participation, selection, approval, or availability unless we specifically confirm otherwise.

Personal information submitted through these forms is handled in accordance with our Privacy Policy.

10. Intellectual Property

Unless otherwise stated, the website and its original content, branding, graphics, logos, designs, text, photographs, videos, and other materials are owned by or licensed to Khalid Bin Al Walid Mosque and Sound Heart Conference and are protected by applicable intellectual-property laws.

You may not reproduce, sell, modify, distribute, or commercially exploit our protected materials without permission.

Sharing Conference Promotional Materials

We encourage members of the community to share official Sound Heart Conference flyers, social-media posts, event links, and other materials that we have made publicly available for promotional sharing.

When sharing these materials, please do not alter our logos, misrepresent the conference, remove important information, or imply an affiliation or endorsement that does not exist.

11. Links to This Website

You may link to publicly accessible pages of the Sound Heart Conference website, provided the link is lawful and does not falsely suggest that Sound Heart Conference or Khalid Bin Al Walid Mosque sponsors, endorses, or is affiliated with another organization.

We may request removal of a link that is misleading, unlawful, harmful, or otherwise inappropriate.

12. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services, including Eventbrite, social-media platforms, payment services, maps, video platforms, and other websites.

These third-party services operate under their own terms and privacy policies.

We do not control third-party websites and are not responsible for their availability, content, security, or privacy practices.

Visitors should review the applicable terms and privacy policies before using third-party services.

13. Privacy

Your privacy is important to us.

Our collection, use, and handling of personal information through the Sound Heart Conference website is described in our Privacy Policy.

Please review the Privacy Policy to understand the types of information we may collect and how that information may be used, protected, or shared.

14. Website Availability and Accuracy

We make reasonable efforts to provide an accurate, useful, and secure website.

However, we do not guarantee that:

  • The website will always be available without interruption.
  • Every page will be free of technical errors.
  • All information will always be complete or current.
  • Third-party links or services will always remain available.

We may update, correct, remove, or modify website content when necessary.

Where event information on the website changes, we will make reasonable efforts to update the relevant information.

15. Disclaimer

The website and its content are provided for general informational and conference-related purposes.

To the fullest extent permitted by applicable law, the website is provided on an “as is” and “as available” basis without guarantees that it will always be uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded or limited.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Khalid Bin Al Walid Mosque, Sound Heart Conference, and their respective directors, officers, employees, volunteers, agents, and representatives will not be responsible for indirect, incidental, special, or consequential losses arising solely from your use of, or inability to use, this website.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

17. Changes to These Terms

We may update these Terms of Use periodically to reflect changes to the website, conference operations, services, policies, or applicable requirements.

When these Terms are updated, the revised version will be posted on this page and the Last Updated date will be changed.

We encourage visitors to review these Terms periodically.

18. Governing Law

These Terms and your use of the Sound Heart Conference website are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without limiting any rights you may have under mandatory applicable law.

Any legal proceeding relating to these Terms will be dealt with by a court of competent jurisdiction in Ontario, where legally permitted.

19. Contact Us

If you have questions about these Terms of Use, please contact:

Sound Heart Conference
Organized by Khalid Bin Al Walid Mosque
16 Bethridge Road
Toronto, Ontario M9W 1N1
Canada

Email: info@khalidmosque.com
Phone: 416-745-2888

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